a long list of things you need to do during a downturn, here are a few of his key ideas:
- You work longer.
- You work harder.
- You may well work for less; and, if so, you adapt to the untoward circumstances with a smile—even if it kills you inside.
- You volunteer to do more.
- You fake it if your good attitude flags.
- You literally practice your “game face” in the mirror in the morning, and in the loo mid-morning.
- You forget about “the good old days”—nostalgia is for wimps.
- You eschew all forms of personal excess.
- You simplify.
- You sweat the details as you never have before.
- You raise to the sky the standards of excellence by which you evaluate your own performance.
- You behave kindly, but you don’t sugarcoat or hide the truth—humans are startlingly resilient.
- You eventually read the gloom-sprayers the riot act.
- You network like a demon.
- You redouble, re-triple your efforts to “walk in your customer’s shoes.” (Especially if the shoes smell.)
posted 2 years ago