All new Zappos employees receive two weeks of classroom training. Then they spend two weeks learning how to answer customer calls. At the conclusion of the program, trainees are famously offered $2,000, plus time worked, to quit. The practice, Hsieh’s idea, began in 2005, with a $100 offer. “Our training team had gotten good at figuring out who wasn’t going to make it, and we were thinking, How do you get rid of those people?” says Hsieh. Paying them to quit saves the company money by weeding out people who would jump ship anyway and allows those who remain to make a public statement of commitment to their new employer.
The Zappos Way of Managing in Inc

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